Privacy Policy

Privacy Policy

At Everhart, we take your privacy seriously. This privacy policy explains how Infinity Harbour Group Limited ("we", "our", or "us") collects, uses, and protects your personal data when you visit our website everhart.co.uk or use our services.

By accessing or using our site, you agree to the terms outlined in this policy. If you do not agree, we kindly ask that you refrain from using our services.

1. Who we are

  • Company Name: Infinity Harbour Group Limited

  • Company Number: 77677846

  • Address: RM 509, 5/F THE CLOUD 111, TUNG CHAU ST, TAI KOK TSUI, HONG KONG

  • Email: support@everhart.co.uk

2. What personal data we collect

Depending on your interaction with us, we may collect the following information:

  • Contact Information: name, email address, phone number, shipping and billing address

  • Order Information: purchase history, payment method, and shipping details

  • Account Details: username and password (if an account is created)

  • Customer Support Info: messages or inquiries you send us

  • Usage Data: how you use our website, including pages viewed, time on site, and preferences

3. How we use your data

We use your data for purposes including:

  • Fulfilling and delivering your orders

  • Providing customer support

  • Sending updates about your purchase or returns

  • Improving and personalizing your experience

  • Preventing fraud and misuse

  • Complying with legal obligations

4. Sharing your data

We only share your data with trusted third parties necessary for operating our business, such as:

  • Payment processors (e.g. Klarna, PayPal)

  • Shipping partners

  • Customer service tools

  • E-commerce platforms (e.g. Shopify)

These parties are required to handle your data securely and in line with applicable laws.

5. Your rights

As a UK resident, you may have the right to:

  • Request access to the personal data we hold about you

  • Ask for incorrect data to be corrected

  • Request the deletion of your data

  • Object to certain uses of your data

  • Request a copy of your data (data portability)

To exercise any of these rights, please contact us at support@everhart.co.uk.

6. Data security & retention

We implement appropriate measures to protect your data. While no system is 100% secure, we aim to safeguard your information to the best of our ability.

We retain personal data only as long as necessary for the purposes it was collected or to comply with legal obligations.

7. International transfers

Although we operate in the UK, your data may be stored or processed in other countries, including our headquarters in Hong Kong. Where applicable, we implement recognized safeguards to ensure your data remains protected under UK data protection standards.

8. Contact us

If you have any questions about this policy or wish to exercise your rights, please contact:

📧 support@everhart.co.uk
✉️ Infinity Harbour Group Limited
RM 509, 5/F THE CLOUD 111
TUNG CHAU ST, TAI KOK TSUI
HONG KONG